Kaffee Holland is aware that when you use our webshop you entrust us with personal information. We value your trust and will treat your data with the utmost care and confidentiality.
Your personal data will only be stored if you freely give us permission to sign up for an account in our webshop, or if you register for our newsletter and provide us with the required data yourself.
We only use this information for the intended use, such as delivering products and sending the newsletter.
In case you provide information to us by e-mail or telephone in the context of a question about our products or services, we will use them to reach you to answer your question, but not store your data in a contact data file.
Cookies are small text files that our website creates and stores on your hard disk in a temporary storage in the memory. The most important function of cookies is to distinguish one user from the other. They do not cause damage and do not contain any personal information about you. The information in cookies does ensure that we can recognize your computer on your next visit. This allows us to facilitate navigation and make the website more user-friendly, for example by storing that you visit the website of Kaffee Holland.
This website uses etracker technology (www.etracker.com) to collect information about the behavior of visitors on our website. All visitor data is collected anonymously. This data is used for analyzing visitor and click behavior on the website and for drawing up user profiles for marketing and website optimization. Cookies (see above) can also be used for this. The data we collect with etracker technology are not used to store the personal identity of a website visitor and are not linked to any personal data of the website visitor.
Permission for collecting and storing data can be withdrawn here at any time with immediate effect.
Providing information to third parties
We will not provide your information to third parties unless we are legally obliged to provide information or when necessary to fulfill our obligations under an agreement with you, for example by passing on your delivery address to a courier. In that case we will limit the data we provide to the minimum. Our external suppliers are also contractually and legally bound to comply with all data protection rules.
Third party websites
This statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these websites handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the relevant website, for more information about how they handle your data.
What are your rights?
Right of access:
You have the right to request information about the personal data we hold about you at any time. You can contact Kaffee Holland who can provide you with this personal data via e-mail.
Right to correction:
You have the right to request the correction of your personal data when they are incorrect, including the right to complete incomplete personal data.
If you have your own account, you can adjust your personal data on your account page.
Right to removal:
You have the right to remove the personal data processed by Kaffee Holland at any time, except in the following situations:
* you have an ongoing business with customer service
* you have an outstanding order that has not yet or partially been sent
* you have a debt not yet settled with Kaffee Holland, regardless of the payment method
* you are suspected of having misused our services in the past four years or you have misused our services in the past four years
* your debt has been transferred to a third party in the past three years or to deceased customers in the past year
* if you have made a purchase, we will retain your personal data in connection with your transaction for the benefit of the accounting rules
Kaffee Holland reserves the right to change this privacy statement at any time.